Returns and Refund Policy

Policy
We have a 7-day refund policy, which means you have 7 days after receiving your item to request a refund.

If you have received a damaged shipment or if your shipment is marked as lost by carrier, you can apply for refund.
You’ll also need the receipt or proof of purchase.

To apply for refund, you can contact us at hello@texinkart.com If your refund is accepted, we’ll initiate a refund through the original payment mode.

You can always contact us for any refund question at hello@texinkart.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We cannot accept returns on sale items or gift cards.

Exchanges / Replacements
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.